About the Product
Below are some common questions about the product.
1. How does it create resistance without traditional weights?
Our machine uses an advanced digital resistance system. Inside the device, a specialized motor generates electromagnetic force, which you control in real-time through our app or on the device. This allows for smooth, consistent, and precisely adjustable resistance without the need for any physical weights.
2. How much resistance can it provide, and is it adjustable?
It provides up to 30 kg (66 lbs) of resistance. The resistance is fully adjustable via the app in precise 1 kg increments, giving you complete control over your workout intensity.
3. Is the product suitable for both beginners and advanced users?
Absolutely. Because the resistance is so finely adjustable, it's perfect for all fitness levels. Beginners can start with very low resistance to focus on form, while advanced users can challenge themselves with the full 30 kg, focusing on time under tension and explosive movements.
4. What kinds of exercises can I do with it?
It's designed to be incredibly versatile, replacing a cable machine, dumbbells, and kettlebells. You can perform hundreds of exercises for a full-body workout, including rows, presses, curls, deadlifts, lunges, core rotations, and much more. The app includes a full library of guided exercises.
5. What exactly is included in the box?
The contents depend on which package you select.
The Single BOLDR-unit package includes one BOLDR-unit, two Handles, one Single Plate, one Suction Cup, one Door Anchor, one Ankle Strap, and one Multi Strap, one USB-C Cable and one Carbiner.
The Double BOLDR-unit package comes with two BOLDR-units and the complete Power station (which includes one Dual Foot Plate and one Power Bar). It also includes two Handles, two Single Plates, one Suction Cup, two Door Anchors, two Ankle Straps, two Multi Straps, two USB-C Cables and two Carbiners.
6. How do I install or set it up at home?
No permanent installation is required. Setup takes less than a minute. You can use the included door anchor to secure it to any sturdy door, or use the universal anchor strap to attach it to a pole, squat rack, or even a tree.
7. What are the product's weight and dimensions? Is it portable?
The device measures 125 × 113 × 69 mm and weighs approximately 1.7 kg (3.7 lbs). It is designed to be ultra-portable and easily fits into a backpack, making it the perfect solution for training at home, in the office, or while traveling.
8. How is it powered, and what is the battery life?
The device is powered by a rechargeable lithium-ion battery and is charged via a standard USB-C cable. A single full charge is built to power your sessions, offering up to 2-3 hours of active training at average resistance levels. For your most high-intensity workouts at maximum resistance, it provides approximately 1 hour of continuous power.
9. Why does it “feel heavier” than the number says?
Traditional weights go through an arc where the load shifts to joints or bones at certain angles. BOLDR maintains constant tension across the full range of motion, so your muscles work harder from start to finish — making 15 kg feel more like 20 kg.
The App & Software
Below are some common questions about the app and software.
1. Do I need the app to use the machine?
No, you can perform basic exercises with the BOLDR-unit without connecting to the app.
However, the app is where the full experience truly comes to life. We highly recommend using it, as it unlocks all the smart features of your device. By connecting to the app, you gain access to guided workouts, personalized training programs, detailed performance statistics, and the ability to track your progress over time. The app is your all-in-one partner for getting the most out of every session.
2. Is the app free?
Yes, the BOLDR. app is completely free to download and use. There is no subscription fee or hidden cost required to access the app's core features, including the guided workouts, performance tracking, and personalized statistics that pair with your device. We believe in providing the full, connected experience to everyone who owns a BOLDR-unit.
3. Which phones and devices is the app compatible with (iOS/Android)?
The BOLDR. app is available for both iOS and Android and is designed to work on the vast majority of modern smartphones and tablets.
If your device was purchased in the last 6-8 years, it is almost certainly compatible. The easiest way to know for sure is to search for the "BOLDR." app in the Apple App Store or Google Play Store—if you can see and download the app, your device is supported.
For technical reference:
Apple: Requires iOS 14.0 or later.
Android: Requires Android 8.0 or later.
4. Can I track my progress and stats over time?
Yes, absolutely! This is one of the core features of the BOLDR app.
When you train with the app, it automatically logs all your workout data. You can easily view:
A detailed workout history (so you never forget what you did).
Performance stats for each exercise, such as total resistance, reps, and sets.
Progress graphs that show you moving closer to your goal over weeks and months.
Achievements, so you can unlock new milestones and celebrate your consistency.
This allows you to visually track your improvement, stay motivated, and make smarter decisions about your training.
5. How does the BOLDR-unit connect to the app?
The BOLDR-unit connects to your phone or tablet using Bluetooth Low Energy (BLE).
The process is designed to be seamless. You don't need to go into your phone's settings to pair the device. Just follow these steps:
Ensure Bluetooth is enabled on your phone.
Open the app.
Make sure your BOLDR-unit is on and nearby.
The app will automatically scan for and connect to your device, so you can start your workout in seconds.
6. Is the app just for this product?
No, this is just the beginning. The app was built from the ground up by our dedicated in-house software team to be a powerful and scalable platform.
The BOLDR-unit is the first of many connected products designed to integrate seamlessly into this ecosystem. We are committed to expanding our line of smart health and wellness products, and this app will be the central hub that connects and manages all your devices, tracks your complete health journey, and unlocks new features in the future.
Ordering & Shipping
Below are some common questions about ordering and shipping.
1. What payment methods do you accept?
We accept a wide variety of convenient payment methods to make your checkout fast and secure. You can pay using:
Swish,
Klarna,
Apple Pay,
Google Pay,
Shopify Pay,
Visa,
Mastercard,
PayPal.
2. How long is the delivery time?
We ship all orders from within Sweden. Our standard delivery time is 1-3 working days after your order has been processed.
3. What are the shipping costs?
Absolutely nothing! We provide 100% FREE shipping to all Swedish addresses.
4. How can I track my order?
Once your order has been processed and shipped, you will receive a shipping confirmation email from us.
This email will contain your tracking number and a direct link to the tracking website. You can click this link, or enter your tracking number on the carrier's website, to see the live status of your delivery.
Warranty & Returns
Below are some common questions about warranty and returns.
1. What is your return policy?
We offer a 30-day satisfaction guarantee because we believe in our product.
If you are not satisfied for any reason, you can return your order within 30 days of receiving it for a full refund. All we ask is that the product is returned in its original, unused condition and in its original packaging.
To initiate a return, simply email our customer service at support@boldr.se with your order number, and we will help you with the next steps.
2. What is the warranty period for the product?
We offer a 1-year limited warranty on the BOLDR-unit, starting from the day you receive your order.
This commercial warranty runs alongside your statutory 3-year 'reklamationsrätt' under Swedish consumer law, which covers original manufacturing defects.
3. What does the warranty cover?
Our 1-year limited warranty covers any defects in materials or workmanship that occur under normal use conditions. If the product fails due to a manufacturing fault within this period, we will repair or replace it.
The warranty does not cover:
Damage caused by accidents, drops, or misuse.
Normal wear and tear, or cosmetic damage (like scratches).
Water damage or damage from use in an unsuitable environment.
Any issues caused by unauthorized repairs or modifications.
4. Who can I contact if I need support or have a problem?
We're here to help! For all support questions, technical problems, or warranty claims, please contact our customer service team directly.
Email: support@boldr.se
When you email us, please include your order number and a brief description of the issue. This will help us resolve your problem much faster.
Sustainability
Below are some common questions about sustainability.
1. Does BOLDR help reduce environmental impact compared to traditional gym equipment?
Yes. BOLDR is produced in small volumes using aluminum and electronic components, which results in a lower climate footprint than comparable steel-based equipment across the entire lifecycle. The difference is especially significant in manufacturing and transport, and even when electricity use during workouts is included, the total environmental impact remains significantly lower.
2. Is the packaging recyclable?
Yes. Our packaging uses very minimal plastic, and the cardboard box is fully recyclable in standard recycling systems. We focus on simple, low-waste packaging to reduce environmental impact.
3. How energy-efficient is the device?
BOLDR uses a compact digital motor designed for low energy consumption. A full charge powers multiple workouts, keeping electricity usage minimal.
4. What materials are used in the construction of BOLDR?
BOLDR is built from a lightweight aluminum chassis combined with high-durability electronic components. The design focuses on long-lasting materials that withstand daily use while keeping overall weight and environmental footprint low.
