BOLDR – 2 YEAR WARRANTY

1. Warranty Period

We provide a 2-year warranty from the date of purchase for normal home use.

2. Scope of Warranty

The warranty covers functional defects in the product’s hardware arising from use in accordance with the user manual and specified limits.

In the event of an approved warranty claim, we will repair or replace the product with a new or equivalent unit. The choice of remedy is at our discretion.

The warranty is valid provided that the product is used, charged, stored, and maintained according to the instructions in the user manual.

3. Use

The warranty applies to private use in a household environment.

For light commercial use (e.g., businesses, housing associations, associations, studio operations, or rental use), a 1-year warranty from the date of purchase applies.

4. Exclusions

The warranty does not apply to:

• Commercial or professional use beyond what is stated above
• Damage caused by improper use, overloading, or external impact
• Liquid damage or failure to clean the product after use
• Damage caused by improper cable handling or abnormal load
• Use, storage, or charging outside specified temperature limits
• Modification of or tampering with the product
• Gradual battery capacity reduction
• Normal wear and tear

5. Software

The warranty covers the product’s hardware only. Any software, Bluetooth functionality, or related application is not guaranteed to operate uninterrupted or error-free.

6. Statutory Rights

This warranty does not affect your statutory rights under applicable consumer law.

7. Warranty Claim

Contact us at support@boldr.se and include a brief description of the defect together with proof of purchase.

If necessary, we may request photos or video showing the defect.

In the event of an approved warranty or complaint claim, we will cover return shipping costs.